SHIPPING POLICY

AUSTRALIAN ORDERS

We use Australia Post e-Parcel delivery. This is a registered service which can be tracked at www.auspost.com.au/track/

We offer free shipping on all orders within Australia.

Estimated delivery times are from 2-7 days.

This service requires a signature upon delivery. Please nominate a delivery address where somebody is available to sign for the parcel. If nobody is available, a collection card will be left to visit your local Post Office.

This service can deliver to PO BOX or Street Address.

INSURANCE

All items shipped are insured by Nappatori during the time that the order is in transit until it is delivered to the customer’s nominated delivery address.

In using Nappatori on-line store you accept that an order is considered delivered when it has been signed for at the delivery address. Anyone at the delivery address who receives the goods will be presumed by Nappatori to be authorised to do so.

All returns within Australia using the free eParcel Australia post service offered by Nappatori, will be insured by Nappatori during the time the goods are in transit until safely delivered to the Nappatori return address. (However, satisfactory packaging as per the returns and exchanges policy must be adhered to.)

TAXES & DUTIES

Goods & Services Tax (GST) is calculated and included in all orders to Australian shipping destinations